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FAQ
Frequently asked questions
Can't find what you're looking for? Reach out to our team any time.
Contact SupportCan SchoolGuardian integrate with our existing SIS?
Yes — SchoolGuardian offers native integrations and an open API to connect with major student information systems and identity providers.
Is our data hosted locally or in the cloud?
Both — choose fully managed cloud hosting or deploy SchoolGuardian Server on-premise for full data residency control.
What support is included?
Every plan includes access to our knowledge base and ticketing system; Essentials adds chat support, and Growth and Enterprise plans add priority SLA-backed support and a dedicated success manager.
Can we start with a free trial?
Yes, every plan starts with a 14-day free trial — no credit card required.
Can I switch plans later?
Yes — upgrade, downgrade or move to Enterprise at any time from your Billing settings; changes are prorated automatically.